This report is prepared for RACQ, an Australian company. The target audiences to whom the report will address to are the senior management team of the company. This means that the target audiences have complete knowledge regarding the internal organizational culture of the company. The issue that has been highlighted mainly is related to challenges that the employees are facing sue to an unsustainable organizational culture. The solution to this issue would be development of employee engagement plans. In this context, the strategic human resource development (SHRD) concepts have been utilized. Based on the strategic human resource development theories, training and development would be the most suitable way to solve human resource management issues. This would also help in complete employee engagement. Various training programs at different levels in the organization have been recommended and detailed implementation plan has been suggested for the senior management to understand the recommendations and its usage easily. Also the goal-oriented approach has been suggested for evaluating the after effects of the training programs.
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